Key Benefits

At every stage of the guest journey, from information gathering down to booking enquiries, Wieldy helps travellers click less, chat more and shorten their distance to achieve what they want.

Increase bookings and ancillary revenue

Whether it is to assist with bookings pre-stay or up-sell in-stay, guests can use Wieldy as a booking assistant or digital concierge.

Reduce website abandonment

Wieldy brings your website to life with real-time engagement, and will hand off to a member of staff if there is any indication the traveller is not getting what they asked for.

Engages a wider audience

The growing number of tech savvy travellers are seeking out a chatbot that offers a real-time, user-friendly and convenient user path.

Save time

Your staff will save considerable time from having to answer questions back and forth, both pre-stay and during a guests stay.

Targeted marketing

Compared to email marketing, Messenger has considerably higher open rates, allowing you to target a more receptive audience.

Data capture and analysis

Unlike a website or mobile app, every interaction can be collected and analysed through messaging platforms.